The Company is committed to conduct business according to the highest ethical and legal standards. In line with this commitment, we encourage employees and business partners to raise concerns about any aspect of the business operation.
The objectives of this Whistleblowing Policy are the following:
- To encourage employees, business partners and other stakeholders to report concerns involving actual or suspected violations of Company policies, its code of conduct, criminal or unlawful acts or omissions, and instances when an act or omission endangers the health and safety of the employees.
- To provide clear procedures for reporting any actual or suspected violation of Company policies, misconduct, malpractice, irregularities or risks against the Company.
- To protect the Whistleblower against any form of retaliation.
The policy shall apply to all employees of the Company, employees of third party service providers, on the job trainees, business partners and other stakeholders of the Company, its subsidiaries and affiliates.
Whistleblowing refers to the act of filing a written complaint/report, by an employee, a business partner of the Company or other stakeholder who, in good faith, reasonably believes that an employee or business partner or stakeholder violated Company policies, or committed any unlawful act or omission or one that is similar to or in the nature of a corrupt practice, unethical behavior, malpractice, misconduct, irregularity or any risk affecting the Company or is aware of any irregularity or circumstances that may have an adverse effect on the Company.
This policy shall include, but is not limited to complaints, reports or disclosure of information for acts involving actual or suspected violations of Company code of conduct (i.e. Offenses Subject to Disciplinary Actions - OSDA), Company policies, criminal or unlawful acts or omissions, and instances when an act or omission endangers the health and safety of the employees.
This policy shall apply to serious concerns already brought to the attention of the immediate superior, but not acted upon in accordance with the Company’s standard reporting procedures.
Any employee, business partner, and other stakeholders may discuss or disclose concerns through the Robinsons Whistleblowing Platform.
* Website: Robinsons Whistleblowing Platform
* Email: robinsons_whistleblower@tipoffs.com.ph
The system is completely confidential as the reporting individual will not be required to reveal their identity unless they choose to do so.
Reported issues will be analyzed and reviewed by trained independent analysts from an external service provider and will be submitted to the confidential authorized users.
In cases where a confidential authorized user is involved in a report, such report will be sent directly to the President and CEO and the involved confidential authorized user will not be able to receive the said report.