Robinsons Supermarket is the Philippines’ first mainstream
supermarket anchored on health and wellness.
Robinsons Supermarket believes in empowering customers to make
healthy choices. Located at accessible locations, our stores
feature a wide variety of quality food and product options at
affordable price points with proper product labeling in
partnership with the national Food and Nutrition Research
Institute.
Beyond advocating for wellness, Robinsons Supermarket also
believes in creating shared growth and prioritizes locally
sourced produce from smallholder farmers throughout the
country.
Robinsons Supermarket is the Philippines’ first mainstream
supermarket anchored on health and wellness.
Robinsons Supermarket believes in empowering customers to make
healthy choices. Located at accessible locations, our stores
feature a wide variety of quality food and product options at
affordable price points with proper product labeling in
partnership with the national Food and Nutrition Research
Institute.
Beyond advocating for wellness, Robinsons Supermarket also
believes in creating shared growth and prioritizes locally sourced
produce from smallholder farmers throughout the country.
Bringing quality products closer to home, Robinsons Easymart
is a standalone mini-mart store for everyday needs located
right within neighborhoods.
Smaller than a typical supermarket, Robinsons Easymart offers
both quality and affordable fresh food and other household
essentials as well as bills payment and mobile top-up services
with ease
and convenience.
Bringing quality products closer to home, Robinsons Easymart
is a standalone mini-mart store for everyday needs located
right within neighborhoods.
Smaller than a typical supermarket, Robinsons Easymart offers
both quality and affordable fresh food and other household
essentials as well as bills payment and mobile top-up services
with ease
and convenience.
Bringing quality products closer to home, Robinsons Easymart is a
standalone mini-mart store for everyday needs located right within
neighborhoods.
Smaller than a typical supermarket, Robinsons Easymart offers both
quality and affordable fresh food and other household essentials
as well as bills payment and mobile top-up services with
ease and convenience.
Located in central business districts and high-end
developments, The Marketplace is our premium grocery format.
The Marketplace features a wide range of internationally
sourced and carefully curated options that cater to an upscale
market, giving connoisseurs and dilettantes alike a taste of
the world through imported and gourmet selections.
Located in central business districts and high-end developments,
The Marketplace is our premium grocery format.
The Marketplace features a wide range of internationally sourced
and carefully curated options that cater to an upscale market,
giving connoisseurs and dilettantes alike a taste of the world
through imported and gourmet selections.
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
finds and great deals on supersized and bundled offerings for
the international grocery shopper.
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
finds and great deals on supersized and bundled offerings for
the international grocery shopper.
Shopwise is our hypermarket format featuring a broad assortment of
products from groceries to general merchandise and lifestyle
essentials from brands all over the world.
Enabling customers to experience international grocery shopping
without the membership fee, Shopwise offers great finds and great
deals on supersized and bundled offerings for the international
grocery shopper.
No Brand is our specialty grocery format that provides
customers with Korean food and lifestyle options that focus on
quality and not branding.
South Korea’s largest multi-format retailer, E-Mart Inc.,
launched No Brand in 2015. In 2019, the first No Brand store
outside of Korea was opened in the Philippines in partnership
with Robinsons Retail.
No Brand’s private label products, which include authentic
Korean food and snacks, beauty products, and cleaning
materials, have become crowd favorites due to its affordable
price point and excellent quality.
No Brand is our specialty grocery format that provides customers
with Korean food and lifestyle options that focus on quality and
not branding.
South Korea’s largest multi-format retailer, E-Mart Inc., launched
No Brand in 2015. In 2019, the first No Brand store outside of
Korea was opened in the Philippines in partnership with Robinsons
Retail.
No Brand’s private label products, which include authentic Korean
food and snacks, beauty products, and cleaning materials, have
become crowd favorites due to its affordable price point and
excellent quality.
The Supermarket segment, constituting 56.5% of the business, saw a
7.4% increase in net sales, which reached Php108.6 billion. Growth
was driven by contributions from new stores and resilient SSSG of
3.2%, which benefited from double-digit growth in transaction
count.
The rise in gross profit of 7.1% to Ph23.5 billion was attributed
to higher indent and private label penetration, assortment shifts,
and increased vendor support. Meanwhile, EBITDA surged by 10.3%,
outpacing revenue growth, bolstered by strong topline growth and
efficient cost management.
Food Waste No More
Our Supermarket Segment struck a partnership with Scholars of
Sustenance Philippines (SOS Ph), a non-profit organization
that rescues surplus food every day of the week and
distributes it to different vulnerable communities. We have
recovered almost 23,000 kilos of near-expiry but good-quality,
edible food from our stores and surplus food donations from
our company events as of the end of 2023, which have been
converted to more than 95,000 meals served to 20 partner
communities of SOS.
We will be working to expand the campaign and turn more of our
stores into food rescue collection hubs in 2024. We will be
working with another food rescue partner as we expand this
initiative to the Visayas in the second quarter of 2024, and
we will also be piloting the initiative at one of our
distribution centers. All throughout, we continue to review
data generated by this campaign as we determine our target
percentage recovery of surplus food items as part of our
enterprise-wide ESG targets.
Juan Goal for Plastic
Our Supermarket Segment continues to spearhead our plastic
neutrality campaign. Since 2017, “Easy on the Plastic”, a
plastic recovery and diversion campaign that turns plastic
into ecobricks and other usable items, has helped build a
community center for the Yangil Tribe in Zambales as well as
school chairs. With the program originating from Robinsons
Easymart, stores have been accepting clean and dry plastic
bottles from customers, fostering circular economy to help
keep waste away from nature and mitigate environmental
degradation.
Robinsons Retail also fully supports the Gokongwei Group’s
flagship Juan Goal for Plastic campaign, which aims to turn
plastics into recycled chairs for schools, alternative fuel
for cement kilns, and other uses. One of the activities this
year was conducted together with Universal Robina Corporation
and Robinsons Land Corporation in partnership with Xavier
School’s San Juan and Nuvali campuses. For every five plastic
bottles donated, Robinsons Supermarket gave away one free
eco-bag. Robinsons Easymart also collaborated with the
Gokongwei Brothers Foundation and four public schools,
collecting over a thousand PET bottles.
Robinsons Easymart also donated Php 200,000 to the Eco-Ikot
program of Communities Organized for Resource Allocation
(CORA). CORA’s Eco-Ikot center serves as “inclusive and
replicable” waste collection and recycling system in
communities, promoting community participation and sustainable
solid waste management.
Supporting the BSP’s national coin recirculation program
Robinsons Supermarket is proud to partner with the Bangko
Sentral ng Pilipinas (BSP) in its efforts to bolster the
national coin recirculation program through the Coin Deposit
Machine (CoDM) project.
CoDMs were unveiled at Robinsons Supermarket at Robinsons
Manila and Robinsons Metro East, enabling customers to deposit
coins and directly credit the equivalent amount to an
electronic wallet, with more slated for launch across the
country soon.
Noting the importance of coins in doing business and its
impact to retailers, President and CEO Robina Gokongwei-Pe
said, “Coins are an essential part of our monetary system,
alongside other types like paper and digital currencies. They
support economic activity, making it possible for individuals
like our customers to buy goods and avail of services
smoothly. When coins are hoarded or forgotten, the balance of
our monetary system is disrupted and we face challenges like
artificial shortages.”
Supporting the BSP’s national coin recirculation program
Robinsons Supermarket is proud to partner with the Bangko Sentral
ng Pilipinas (BSP) in its efforts to bolster the national coin
recirculation program through the Coin Deposit Machine (CoDM)
project.
CoDMs were unveiled at Robinsons Supermarket at Robinsons Manila
and Robinsons Metro East, enabling customers to deposit coins and
directly credit the equivalent amount to an electronic wallet,
with more slated for launch across the country soon.
Noting the importance of coins in doing business and its impact to
retailers, President and CEO Robina Gokongwei-Pe said, “Coins are
an essential part of our monetary system, alongside other types
like paper and digital currencies. They support economic activity,
making it possible for individuals like our customers to buy goods
and avail of services smoothly. When coins are hoarded or
forgotten, the balance of our monetary system is disrupted and we
face challenges like artificial shortages.”
Running for Wellness
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
Robinsons Supermarket gathered close to 3,000 runners for its
15th annual Fit & Fun Wellness Buddy Run last July at
Bridgetown Destination Estate in Quezon City.
This year’s run raised Php700,000 for the child sponsorship
program of World Vision Development Foundation, Inc. (World
Vision Philippines), enabling long-term access for a child,
their family, and their community to clean water, nutrition,
education, and other essentials. Robinsons Supermarket has
been a partner of World Vision since 2009 and currently
supports 120 children across the country.
During the run, Robinsons Supermarket also collaborated with
Communities Organized for Resource Allocation for the special
Eco-Ikot Pop-up, allowing participants to segregate their
waste in special bins along the race route and event area, and
with food rescue organization Scholars Of Sustenance
Philippines to collect excess food items at the run for
donation to vulnerable communities.
and great deals on supersized and bundled offerings for the
international grocery shopper.
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
Robinsons Supermarket gathered close to 3,000 runners for its
15th annual Fit & Fun Wellness Buddy Run last July at
Bridgetown Destination Estate in Quezon City.
This year’s run raised Php700,000 for the child sponsorship
program of World Vision Development Foundation, Inc. (World Vision
Philippines), enabling long-term access for a child, their family,
and their community to clean water, nutrition, education, and
other essentials. Robinsons Supermarket has been a partner of
World Vision since 2009 and currently supports 120 children
across the country.
During the run, Robinsons Supermarket also collaborated with
Communities Organized for Resource Allocation for the special
Eco-Ikot Pop-up, allowing participants to segregate their waste in
special bins along the race route and event area, and with food
rescue organization Scholars Of Sustenance Philippines to collect
excess food items at the run for donation to vulnerable
communities,
and great deals on supersized and bundled offerings for the
international grocery shopper.
Empowering Local Farmers
Our commitment to empowering local farmers and selling local
products remain. Our Farm-To-Table program promotes a direct
collaboration with local fruit and vegetable farmers, amplifying
support for their produce while ensuring increased access to fresh
and locally-grown goods at competitive prices. Meanwhile, the
Super Goods program of The Marketplace continues to support local
farmers and social enterprises through the promotion of
world-class local products while ensuring overall responsible
business practices.
With over 2,200 local farmers and over 30 MSMEs already
benefitting from the initiative, there has been a notable increase
of almost 50% in farmer support. The total SKUs offered in 2023
also increased by almost 15z to almost 5000 SKUs. We aim to
continue this program, with a special focus in 2024 to expanding
the Super Goods program through increasing MSME partners,
consideration of non-food items in the product line offering, and
increased marketing of these products.
Robinsons Supermarket, in partnership with Century Pacific Food,
Inc. and Friends of Hope, strengthened its Trees of Wellness
campaign this year as it entered its second year.
In August, coconut seedlings were planted in Barangay Ampon in
Malungon, Sarangani contributing to the campaign’s goal of 100,000
coconut trees planted in 5 years to benefit smallholder coconut
farmers in Mindanao with the shared vision of fostering
sustainable livelihoods and promoting environmental stewardship.
Following the tree planting activity, Friends of Hope conducted a
seminar on the proper planting and care of coconut trees. The
session aimed to empower local farmers with knowledge and skills
that will contribute to the long-term success of their main source
of income. Lunch and gift packs were also distributed to the
community.
Sustainable, Traceable Seafood
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
Robinsons Supermarket gathered close to 3,000 runners for its
15th annual Fit & Fun Wellness Buddy Run last July at
Bridgetown Destination Estate in Quezon City.
This year’s run raised Php700,000 for the child sponsorship
program of World Vision Development Foundation, Inc. (World
Vision Philippines), enabling long-term access for a child,
their family, and their community to clean water, nutrition,
education, and other essentials. Robinsons Supermarket has
been a partner of World Vision since 2009 and currently
supports 120 children across the country.
Illegal, unregulated, and unregistered fishing (IUU) poses a
significant threat to our oceans and marine ecosystems.
Recognizing this, our Supermarket Segment took a proactive
stance by launching a 100% traceable and locally sourced
seafood line in our supermarket stores in partnership with
Fishta Seafood, one of our top seafood vendors, and Better
Seafood Philippines, a nonprofit funded by USAID dedicated to
promoting responsible fishing.
We started supporting Fishta in 2021 when they partnered with
Better Seafood to ensure that their overall sourcing and
processing of locally caught seafood are following responsible
seafood sourcing practices. This engagement involved
capacitation training on responsible fish handling principles
and practices to smallholder fisherfolks, traders, and fish
processors of Fishta. We worked closely with Fishta and
conducted (1) a review of the 100% traceable and locally
sourced seafood labels on our frozen product packaging and
visuals in the fresh section and refrigeration units, (2) a
review of Fishta's SKU offerings, and (3) the establishment of
pilot store locations. This year, we were able to lauch 17
SKUs of frozen seafood and 56 SKUs of fresh seafood products
under this product line.
We were able to support over 100 local smallholder
fisherfolks, which also encouraged increased participation by
women fisherfolks.
Shopwise is our hypermarket format featuring a broad
assortment of products from groceries to general merchandise
and lifestyle essentials from brands all over the world.
Enabling customers to experience international grocery
shopping without the membership fee, Shopwise offers great
Robinsons Supermarket gathered close to 3,000 runners for its
15th annual Fit & Fun Wellness Buddy Run last July at
Bridgetown Destination Estate in Quezon City.
This year’s run raised Php700,000 for the child sponsorship
program of World Vision Development Foundation, Inc. (World
Vision Philippines), enabling long-term access for a child,
their family, and their community to clean water, nutrition,
education, and other essentials. Robinsons Supermarket has
been a partner of World Vision since 2009 and currently
supports 120 children across the country. Illegal,
unregulated, and unregistered fishing (IUU) poses a
significant threat to our oceans and marine ecosystems.
Recognizing this, our Supermarket Segment took a proactive stance
by launching a 100% traceable and locally sourced seafood line in
our supermarket stores in partnership with Fishta Seafood, one of
our top seafood vendors, and Better Seafood Philippines, a
nonprofit funded by USAID dedicated to promoting responsible
fishing.
We started supporting Fishta in 2021 when they partnered with
Better Seafood to ensure that their overall sourcing and
processing of locally caught seafood are following responsible
seafood sourcing practices. This engagement involved capacitation
training on responsible fish handling principles and practices to
smallholder fisherfolks, traders, and fish processors of Fishta.
We worked closely with Fishta and conducted (1) a review of the
100% traceable and locally sourced seafood labels on our frozen
product packaging and visuals in the fresh section and
refrigeration units, (2) a review of Fishta's SKU offerings, and
(3) the establishment of pilot store locations. This year, we were
able to lauch 17 SKUs of frozen seafood and 56 SKUs of fresh
seafood products under this product line.
We were able to support over 100 local smallholder fisherfolks,
which also encouraged increased participation by women
fisherfolks.
During the run, Robinsons Supermarket also collaborated with
Communities Organized for Resource Allocation for the special
Eco-Ikot Pop-up, allowing participants to segregate their waste in
special bins along the race route and event area, and with food
rescue organization Scholars Of Sustenance Philippines to collect
excess food items at the run for donation to vulnerable
communities,
and great deals on supersized and bundled offerings for the
international grocery shopper.
Better Nutrition, Brighter Future
Robinsons Supermarket, Robinsons Easymart, and Shopwise, in
partnership with Alaska Milk Corporation and the Philippine
Department of Education, turned over 91,473 glasses of milk
from June to September benefitting 762 schoolchildren for 120
days.
This collaborative effort underscores our commitment to
helping nourish young minds and advocating for proper
nutrition among schoolchildren as we foster a positive impact
and invest in their future.
Kickstarted in June during the annual World Milk Day
celebrations, and with the help of our customers, the
AlasKaramay initiative benefit schoolchildren in Sinsayon
Elementary School in Santiago City, Isabela and Calawis
Elementary School and Mayamot Elementary School in Antipolo
City.
One of the largest and oldest drugstore chains in the
Philippines, Southstar Drug was founded over 85 years ago by
the Dy family in the Bicol region. It has now grown to become
an industry leader and is listed as one of the country’s Top
500 Corporations.
Southstar Drug stocks a wide assortment of branded
prescription and over-the-counter medicines as well as food,
personal care, and wellness items. Southstar Drug also has its
own range of private label generics.
One of the largest and oldest drugstore chains in the Philippines,
Southstar Drug was founded over 85 years ago by the Dy family in
the Bicol region. It has now grown to become an industry leader
and is listed as one of the country’s Top 500 Corporations.
Southstar Drug stocks a wide assortment of branded prescription
and over-the-counter medicines as well as food, personal care, and
wellness items. Southstar Drug also has its own range of private
label generics.
Established in Cebu in 1952, Rose Pharmacy is one of the
country’s top drugstore chains and the leading drugstore chain
in the Visayas and Mindanao.
Offering quality and affordable medicines, Rose Pharmacy has
its own line of private label generics giving more options to
customers for their prescription and over-the-counter medicine
needs. Rose Pharmacy is also an exclusive distributor of
Guardian, a private line of personal care products.
Established in Cebu in 1952, Rose Pharmacy is one of the country’s
top drugstore chains and the leading drugstore chain in the
Visayas and Mindanao.
Offering quality and affordable medicines, Rose Pharmacy has its
own line of private label generics giving more options to
customers for their prescription and over-the-counter medicine
needs. Rose Pharmacy is also an exclusive distributor of Guardian,
a private line of personal care products.
Founded by pioneer and visionary Benjamin Liuson, TGP is
Robinsons Retail’s chain of community drugstores. TGP is
operated under a franchise model and continues to be a
gamechanger, maintaining its position as the country’s largest
chain of community drugstores.
TGP’s franchising model continues to empower entrepreneurs
throughout the country as it remains steadfast in its
commitment to enabling access to affordable and accessible
healthcare via quality products, competitive prices, and
convenient locations.
Founded by pioneer and visionary Benjamin Liuson, TGP is Robinsons
Retail’s chain of community drugstores. TGP is operated under a
franchise model and continues to be a gamechanger, maintaining its
position as the country’s largest chain of community drugstores.
TGP’s franchising model continues to empower entrepreneurs
throughout the country as it remains steadfast in its commitment
to enabling access to affordable and accessible healthcare via
quality products, competitive prices, and convenient locations.
The Drugstore segment recorded double-digit growth in net sales,
reaching Php33.4 billion, and accounting for 17.4% of the
business. SSSG accelerated to 7.1% in 2023 from 5.3% in 2022,
driven by sustained demand for prescription drugs, particularly
maintenance medications, while over-the-counter cough and cold
medicines and antihistamines also performed well.
Gross profit grew faster than revenue growth, underpinned by
category mix improvements, price adjustments, and stronger
penetration of house brands. Strong topline growth, augmented by
gross profit expansion, allowed EBITDA to grow by 13.7% in 2023 to
Php3.0 billion.
Supporting Scholars
In 2023, 25 of our Southstar Drug-Gokongwei Brothers
Foundation scholars passed the 2023 Pharmacist Licensure
Examinations held in April
and November.
Together with the Gokongwei Brothers Foundation, our STEM
Scholarship for Excellence has supported close to 200
pharmacy students with scholarships, development programs,
and career placements within the Gokongwei Group.
Protecting Our Coasts
Rose Pharmacy, in partnership with the Siquijor Provincial
Tourism and Environment Office and Nico Security Agency,
organized a coastal cleanup activity in Maria, Siquijor in
April. Over 37 sacks of assorted plastic bottles and debris
were gathered by over 80 members of the local community;
representatives of the local government units of Barangay
Liloan, Maria town, and Siquijor Province; and employees of
Rose Pharmacy and Nico Security Agency.
“We always try to do our best to contribute to the betterment
of communities where we operate. By working with local
stakeholders, initiatives like these allow us to serve local
communities and help protect the environment,” said General
Manager Michael G. So.
Protecting Our Coasts
Rose Pharmacy, in partnership with the Siquijor Provincial Tourism
and Environment Office and Nico Security Agency, organized a
coastal cleanup activity in Maria, Siquijor in April. Over 37
sacks of assorted plastic bottles and debris were gathered by over
80 members of the local community; representatives of the local
government units of Barangay Liloan, Maria town, and Siquijor
Province; and employees of Rose Pharmacy and Nico Security Agency.
“We always try to do our best to contribute to the betterment of
communities where we operate. By working with local stakeholders,
initiatives like these allow us to serve local communities and
help protect the environment,” said General Manager Michael G. So.
Running for Better Health
Rose Pharmacy Inc. gathered 3,000 runners in Cebu City for its
fourth annual Cancer Warriors Run last July. The annual run is
organized by Rose Pharmacy for the benefit of Cancer Warriors
Foundation Inc. (CWFI), a patient support organization for
families of children with cancer. This year’s run raised Php
1,000,000, through the support of Rose Pharmacy’s partner
suppliers and #RoseWarriors, which will go towards treatment
and care for the children.
General Manager Michael G. So turned over the donation to CWFI
represented by Cebu Chapter Head Jennifer Ruby Baylon and
other CWFI officers.
Meanwhile, Southstar Drug, in partnership with Maxicare
Healthcare Corporation, hosted its 12th annual Run For
Wellness at the UP Diliman Academic Oval in Quezon City in
August, and in Naga City
in September.
The run was participated in by over to 6,500 runners and
supported by close to 50 partner suppliers. Present at the run
included DOH Secretary Teodoro Herbosa, Quezon City Mayor Joy
Belmonte, UP Diliman Chancellor Edgardo Carlo Vistan II,
Maxicare President and CEO Christian Argos, UP Diliman
Community Affairs Vice Chancellor Roehl Jamon, UPHS Director
Myrissa Melinda Alip, and DOH Public Relations Officer and
Head Executive Assistant Maria Liavel Badillo-Crisostomo.
As part of Southstar Drug and Maxicare’s goal of helping
improve healthcare standards in the country, a Php 500,000
donation was made to UP Diliman's University Health Services
(UPHS) for the maintenance of medical facilities and
equipment. Another donation, worth Php 1,000,000, was made to
the UP Track and Field Team to help improve the team’s
training capabilities and foster athletic excellence.
Rose Pharmacy Inc. gathered 3,000 runners in Cebu City for its fourth annual Cancer Warriors Run last July. The annual run is organized by Rose Pharmacy for the benefit of Cancer Warriors Foundation Inc. (CWFI), a patient support organization for families of children with cancer. This year’s run raised Php 1,000,000, through the support of Rose Pharmacy’s partner suppliers and #RoseWarriors, which will go towards treatment and care for the children. General Manager Michael G. So turned over the donation to CWFI represented by Cebu Chapter Head Jennifer Ruby Baylon and other CWFI officers.
Meanwhile, Southstar Drug, in partnership with Maxicare Healthcare
Corporation, hosted its 12th annual Run For Wellness at the UP
Diliman Academic Oval in Quezon City in August, and in Naga
City
in September.
The run was participated in by over to 6,500 runners and supported
by close to 50 partner suppliers. Present at the run included DOH
Secretary Teodoro Herbosa, Quezon City Mayor Joy Belmonte, UP
Diliman Chancellor Edgardo Carlo Vistan II, Maxicare President and
CEO Christian Argos, UP Diliman Community Affairs Vice Chancellor
Roehl Jamon, UPHS Director Myrissa Melinda Alip, and DOH Public
Relations Officer and Head Executive Assistant Maria Liavel
Badillo-Crisostomo.
As part of Southstar Drug and Maxicare’s goal of helping improve
healthcare standards in the country, a Php 500,000 donation was
made to UP Diliman's University Health Services (UPHS) for the
maintenance of medical facilities and equipment. Another donation,
worth Php 1,000,000, was made to the UP Track and Field Team to
help improve the team’s training capabilities and foster athletic
excellence.
Nurturing the Filipino Entrepreneur
Over 500 franchisees from across the country, attended TGP’s
annual Franchisees Summit. The two-day summit featured
learning sessions with industry leaders and stakeholders
with a keynote speech from Quezon City Mayor Joy
Belmonte-Alimurung on the implementation of the Universal
Health Care Act by the Quezon City Government.
The event also recognized franchisees for their commitment
to entrepreneurial excellence, innovative approaches, and
community engagement initiatives through the TGP Founder’s
Cup Awards. The awards not only celebrate outstanding
performance but also highlight the transformative impact of
franchisees who go above and beyond to meet the healthcare
needs of their local communities.
Empowering Pharmacists
Rose Pharmacy hosted its 2nd National Pharmacists Summit in
September. Attended by close to 500 pharmacists from the
Visayas and Mindanao and over 50 industry and vendor partners,
the two-day summit featured learning sessions on current
industry trends, breakthrough innovations in patient care
through AI, professional progression and specialization for
pharmacists and their critical role in the healthcare system,
among others.
On the other hand, Southstar Drug hosted its 5th annual
Pharmacists’ Summit last October with close to 600 Southstar
pharmacists from across the country attending the two-day
event, which was filled with learning sessions and interactive
workshops on recent innovations in healthcare as well as
updates to industry standards with speakers from the
Professional Regulation Commission’s Board of Pharmacy and
other industry partners.
Kaibigan sa Kalusugan
To help give underserved communities access to vital health
information and healthcare services, TGP intensified its
Kaibigan sa Kalusugan Caravan throughout the country in
2023. From April to August, the caravan reached close to
13,000 individuals in communities in Metro Manila, Davao,
Bulacan, General Santos, Zambales, Nueva Ecija, Isabela,
Cebu, Laguna, and Cavite. The caravan features a Generics
101 forum, free blood pressure and sugar monitoring, and
free medical consultations and generic medicines. There were
also games and partner booths that gave away freebies. “As
our Kaibigan sa Kalusugan Caravan continues to make its way
to more communities across the country, we remain committed
to our mission of helping enable better health outcomes for
every Filipino through high quality and affordable
generics,” said Joanne Dawn Seno-Arceo, General Manager.
Our pioneer banner founded in 1980, Robinsons Department Store
has been serving the Filipino shopper for close to 45 years
and remains to be one of the Philippines’ premier shopping
destinations.
As an anchor tenant, Robinsons Department Stores may be found
at all Robinsons Malls throughout the country. It is a
one-stop lifestyle hub, providing access to quality
merchandise and services to Filipino families including local
and international apparel, beauty and personal care
essentials, toys, and home and other lifestyle essentials.
Every store also has a Robinsons Business Center, which offers
customers a range of financial products and services.
Featuring products from Philippine MSMEs and giving them a
platform to connect to the mainstream market, Robinsons
Department Store also proudly highlights Filipino
craftsmanship and innovation through its Tindahan and Go
Lokal! sections.
Our pioneer banner founded in 1980, Robinsons Department Store has
been serving the Filipino shopper for close to 45 years and
remains to be one of the Philippines’ premier shopping
destinations.
As an anchor tenant, Robinsons Department Stores may be found at
all Robinsons Malls throughout the country. It is a one-stop
lifestyle hub, providing access to quality merchandise and
services to Filipino families including local and international
apparel, beauty and personal care essentials, toys, and home and
other lifestyle essentials. Every store also has a Robinsons
Business Center, which offers customers a range of financial
products and services.
Featuring products from Philippine MSMEs and giving them a
platform to connect to the mainstream market, Robinsons Department
Store also proudly highlights Filipino craftsmanship and
innovation through its Tindahan and Go Lokal! sections.
The Department Store segment sustained its positive momentum,
achieving an 8.2% growth in net sales to Php16.3 billion. The
segment’s revenues contributed 8.5% of the business. SSSG
normalized to 7.0%, following a 53.4% surge in 2022 due to
increased mobility. Categories related to back-to-school, travel,
and sports were instrumental in driving the topline for 2023.
The growth in gross profit outpaced revenue growth due to
favorable category mix and an increase in outright sales. Healthy
topline trends and gross margin improvements were mitigated by
higher operating expenses, resulting in flattish growth in EBITDA
for the year.
For Better Eyesight
Robinsons Department Store and Toys “R” Us turned over close to 500 pairs of usable eyeglasses to the Lions Club of Marikina Valley (MVHLC) in July for Recycle for Sight, Lions Clubs International’s flagship eyeglass recycling program. Collected from donation boxes across select stores, the donated eyeglasses were cleaned, sorted, and distributed to vision screened children, senior citizens, and indigent residents of Marikina City. In 2022, Robinsons and Toys “R” Us also partnered with MVHLC for the establishment of its Lions Eyeglass Recycling Center, which serves as the hub for the eyeglass recycling program.
A Thousand Strong for Pink October
In support of Breast Cancer Awareness Month, Robinsons Department Store held its annual Pink October event. Benefiting breast cancer patients under the care of the Philippine Foundation for Breast Care Inc. (Kasuso), close to 1,000 head office employees of Robinsons Retail wore pink to raise awareness on breast cancer. For each employee wearing pink, a corresponding donation was also made to Kasuso to help give women access to cancer care. Robinsons Department Store has been a partner of Kasuso since 2016.
Spreading Christmas Cheer for Kids
Robinsons Department Store joined the annual Christmas in
November campaign of the Senate Spouses Foundation, Inc.
(SSFI) last November in Davao City. This year, 35 children
from Padre Pio’s Home for Children (PPHC) were given a chance
to do some early Christmas shopping for both their personal
needs and holiday gifts of their choosing. PPHC is a
non-profit home and temporary shelter for kids in Davao City
run by the Sisters of the Apostles of Jesus Crucified (AJC).
Present at the event were SSFI President Audrey Tan-Zubiri
with officers Nancy Comandante-dela Rosa, Milen
Aquino-Gonzalez, Tootsy Echauz-Angara, Kathryna Yu-Pimentel,
and Gladys Cruz-Villanueva as well as the AJC Sisters.
Spreading Christmas Cheer for Kids
Robinsons Department Store joined the annual Christmas in November
campaign of the Senate Spouses Foundation, Inc. (SSFI) last
November in Davao City. This year, 35 children from Padre Pio’s
Home for Children (PPHC) were given a chance to do some early
Christmas shopping for both their personal needs and holiday gifts
of their choosing. PPHC is a non-profit home and temporary shelter
for kids in Davao City run by the Sisters of the Apostles of Jesus
Crucified (AJC).
Present at the event were SSFI President Audrey Tan-Zubiri with
officers Nancy Comandante-dela Rosa, Milen Aquino-Gonzalez, Tootsy
Echauz-Angara, Kathryna Yu-Pimentel, and Gladys Cruz-Villanueva as
well as the AJC Sisters.
A pioneer in the mall-based hardware store concept, Handyman
Do it Best was established in 1994 and has become one of the
leading hardware and home improvement stores in the
Philippines.
Handyman provides value-for-money hardware, electrical and
lighting, power tools, and plumbing products as it expands its
product selection to respond to changing customer needs.
Handyman became a member of Do It Best Corporation in 2001,
one of the largest hardware
and home improvement cooperatives in the
United States.
A pioneer in the mall-based hardware store concept, Handyman Do it
Best was established in 1994 and has become one of the leading
hardware and home improvement stores in the Philippines.
Handyman provides value-for-money hardware, electrical and
lighting, power tools, and plumbing products as it expands its
product selection to respond to changing customer needs.
Handyman became a member of Do It Best Corporation in 2001, one of
the largest hardware
and home improvement cooperatives in the
United States.
True Value is one country’s lifestyle destination outlets for
high-quality and unique home and office finds for the
discerning homeowner.
Acquired by Robinsons Retail in 2007, True Value has redefined
the conventional DIY store by providing a curated selection of
products that cater to a wide range of tastes and preferences
including lawn and garden tools, automotive supplies, home and
kitchen appliances, and paint and sundries, among others.
True Value is one country’s lifestyle destination outlets for
high-quality and unique home and office finds for the discerning
homeowner.
Acquired by Robinsons Retail in 2007, True Value has redefined the
conventional DIY store by providing a curated selection of
products that cater to a wide range of tastes and preferences
including lawn and garden tools, automotive supplies, home and
kitchen appliances, and paint and sundries, among others.
The DIY segment registered sales of Php12.3 billion, accounting
for 6.4% of the business. Intense competition and a decline in
demand for pandemic items such as home and kitchen products
affected revenues. Competition in the dog food segment, one of the
top categories, has also intensified, with more players entering
the market in recent years.
Gross profit experienced a slight decline due to the disposal of
aging inventories and markdowns. Similarly, EBITDA eased due to
the decrease in net sales, coupled with higher operating expenses.
Building the Future, One Trade-In at a Time
Handyman's Grand Builders Fair not only celebrated builders
and DIY enthusiasts but also served as a platform to help
promote vibrant communities by empowering shoppers to give
back to their homes.
The fair featured a Trade-In promo, which offered 40-60% off
select items when customers donated LED bulbs, doorknobs, or
electric fans. These traded-in items were then donated to
nearby schools, along with comprehensive bathroom
renovations and hydration packages. Beneficiary schools
included San Carlos Elementary School in Lipa, Batangas,
Cantil Elementary School in Roxas, Mindoro, Kasiglahan
Elementary School in Montalban, Rizal, Junob High School in
Dumaguete City, and San Simon Elementary School in Cagayan
de Oro City.
As we help foster a cleaner and safer environment for
Filipino children, Handyman turned over of Wishy-Washy hand
soap bottles collected through its trade-in program,
“Keeping Children Safe and Clean, One Little Hand at a
Time.”
Launched in partnership with Save the Children, the
initiative encouraged customers to purchase discounted
bundles of hand soap with one bottle donated to Save the
Children Philippines for every bundle purchased. This
program helps support Save the Children’s crucial hygiene
promotion efforts among disadvantaged children across the
Philippines. Handyman also further extended its support by
donating foldable backpacks and silicone lunchboxes.
We also donated school supplies, water tumblers, school
bags, and lunchboxes to Childhope Philippines and AHA
Learning Center, nonprofit organizations that also work with
disadvantaged Filipino youths. For a limited time, we also
held a promo where an amount was donated to the Gokongwei
Brothers Foundation for every eco-bag purchased by
customers. We were also able to extend aid to those affected
by the flash floods in Misamis Occidental by donating light
bulbs raised from donations made by customers.
Handyman's Grand Builders Fair not only celebrated builders
and DIY enthusiasts but also served as a platform to help
promote vibrant communities by empowering shoppers to give
back to their homes.
The fair featured a Trade-In promo, which offered 40-60% off
select items when customers donated LED bulbs, doorknobs, or
electric fans. These traded-in items were then donated to
nearby schools, along with comprehensive bathroom
renovations and hydration packages. Beneficiary schools
included San Carlos Elementary School in Lipa, Batangas,
Cantil Elementary School in Roxas, Mindoro, Kasiglahan
Elementary School in Montalban, Rizal, Junob High School in
Dumaguete City, and San Simon Elementary School in Cagayan
de Oro City.
As we help foster a cleaner and safer environment for
Filipino children, Handyman turned over of Wishy-Washy hand
soap bottles collected through its trade-in program,
“Keeping Children Safe and Clean, One Little Hand at a Time.
Launched in partnership with Save the Children, the initiative
encouraged customers to purchase discounted bundles of hand soap
with one bottle donated to Save the Children Philippines for every
bundle purchased. This program helps support Save the Children’s
crucial hygiene promotion efforts among disadvantaged children
across the Philippines. Handyman also further extended its support
by donating foldable backpacks and silicone lunchboxes.
We also donated school supplies, water tumblers, school bags, and
lunchboxes to Childhope Philippines and AHA Learning Center,
nonprofit organizations that also work with disadvantaged Filipino
youths. For a limited time, we also held a promo where an amount
was donated to the Gokongwei Brothers Foundation for every eco-bag
purchased by customers. We were also able to extend aid to those
affected by the flash floods in Misamis Occidental by donating
light bulbs raised from donations made by customers.
A leader in the convenience store space in the Philippines,
Uncle John’s is Robinsons Retail’s flagship convenience store
banner.
Uncle John’s is the first convenience store in the Philippines
with an in-store kitchen facility, which allows it to offer a
wide range of hot and fresh food selections every day,
including all-time favorites Uncle John’s Fried Chicken,
Kariman, Toppers, and Chillz, as well as personal care items
and general supplies.
Known as Ministop for over 20 years, the chain was rebranded
to Uncle John’s after Robinsons Retail acquired the remaining
40% stake of Ministop Japan, making it a 100% Filipino-owned
company.
A leader in the convenience store space in the Philippines, Uncle
John’s is Robinsons Retail’s flagship convenience store banner.
Uncle John’s is the first convenience store in the Philippines
with an in-store kitchen facility, which allows it to offer a wide
range of hot and fresh food selections every day, including
all-time favorites Uncle John’s Fried Chicken, Kariman, Toppers,
and Chillz, as well as personal care items and general supplies.
Known as Ministop for over 20 years, the chain was rebranded to
Uncle John’s after Robinsons Retail acquired the remaining 40%
stake of Ministop Japan, making it a 100% Filipino-owned company.
The Convenience Store segment, representing 3.3% of the business,
recorded net sales growth of 4.4% to Php6.3 billion. Higher sales
were driven by a 5.6% increase in SSSG, which benefited from the
strong performance of stores located in the Central Business
Districts.
The continued growth of the higher-margin ready-to-eat (RTE)
business helped accelerate gross profit, which outpaced revenue
growth. However, the increase in stores operating 24/7 led to
higher operating expenses, resulting in a decline in EBITDA.
APPLIANCES AND ELECTRONICS
With a commitment to providing high quality and cost-efficient products and services, our Appliances and Electronics Segment continues to adapt to the demand for innovative and advanced technology to keep up with the fast-paced lifestyles of Filipinos and enhancing quality of life through technology.
Robinsons Appliances is one of the country’s most trusted
names in the electronics and appliances industry in the
Philippines. Whether customers are looking for a new kitchen
appliance, a state-of-the-art entertainment system, or the
latest smartphone model; techies and gadget enthusiasts alike
go to Robinsons Appliances for its extensive range of products
and strategic store locations.
With a focus on customer satisfaction, Robinsons Appliances
provides home and business owners with cost-efficient and
top-quality products and services in partnership with local
and global brand to cater to the different needs and
preferences of customers.
Robinsons Appliances is one of the country’s most trusted names in
the electronics and appliances industry in the Philippines.
Whether customers are looking for a new kitchen appliance, a
state-of-the-art entertainment system, or the latest smartphone
model; techies and gadget enthusiasts alike go to Robinsons
Appliances for its extensive range of products and strategic store
locations.
With a focus on customer satisfaction, Robinsons Appliances
provides home and business owners with cost-efficient and
top-quality products and services in partnership with local and
global brand to cater to the different needs and preferences of
customers.
Established in Angeles City in 1986 as a small home appliance
trading shop, Savers Appliances has grown into one of the most
recognizable appliance retailers in the Philippines offering
durable and reasonably priced products for both homes and
businesses with its own service and installation center.
An authorized distributor of select local and international
brands, Savers Appliances also provides a range of services to
various industries nationwide, which include industrial and
building solutions like air-conditioning and ventilating
equipment, security systems, and integration products.
Established in Angeles City in 1986 as a small home appliance
trading shop, Savers Appliances has grown into one of the most
recognizable appliance retailers in the Philippines offering
durable and reasonably priced products for both homes and
businesses with its own service and installation center.
An authorized distributor of select local and international
brands, Savers Appliances also provides a range of services to
various industries nationwide, which include industrial and
building solutions like air-conditioning and ventilating
equipment, security systems, and integration products.
TOYS
For over two decades now, our Toys Segment has remained committed to providing products that inspire creativity and spark imagination for both kids and the kids at heart.
Toys “R” Us believes in the crucial role of play not only in
promoting overall well-being and happiness but as an effective
medium for exploration, learning, and self-expression.
Featuring an extensive collection of toys, video games,
electronics, learning aids, and outdoor playsets, Toys “R” Us
has standalone stores and is also accessible at all Robinsons
Department Stores via the toy section.
Toys “R” Us believes in the crucial role of play not only in
promoting overall well-being and happiness but as an effective
medium for exploration, learning, and self-expression.
Featuring an extensive collection of toys, video games,
electronics, learning aids, and outdoor playsets, Toys “R” Us has
standalone stores and is also accessible at all Robinsons
Department Stores via the toy section.
MASS MERCHANDISE
Our Mass Merchandise Segment features lifestyle brands for customers looking for budget-friendly, quality products for home and everyday use, whether it be food containers or storage solutions, kitchen essentials and cleaning tools, beauty products, pet toys, toiletries, and more.
Daiso Japan Philippines gives customers a fun shopping
experience with its vast range of delightful and exciting
Japanese merchandise from cute ornaments and home décor to
snacks and official Sanrio items, to kitchenware and ceramics,
to home improvement and gardening tools, and even pet food and
accessories all priced from Php88 and up.
Daiso Japan Philippines has been an authorized retailer of
Daiso Industries Co. Limited, Japan’s top supplier of living
ware goods, since 2014.
Daiso Japan Philippines gives customers a fun shopping experience
with its vast range of delightful and exciting Japanese
merchandise from cute ornaments and home décor to snacks and
official Sanrio items, to kitchenware and ceramics, to home
improvement and gardening tools, and even pet food and accessories
all priced from Php88 and up.
Daiso Japan Philippines has been an authorized retailer of Daiso
Industries Co. Limited, Japan’s top supplier of living ware goods,
since 2014.
A joint venture between Robinsons Retail and Peso Tree,
Super50 provides a wide range of very affordable practical and
everyday items to a broad market with items priced at Php50
and up.
Super50 features school and office supplies, party essentials,
cleaning products, kitchen utensils, toys, and much more.
A joint venture between Robinsons Retail and Peso Tree, Super50
provides a wide range of very affordable practical and everyday
items to a broad market with items priced at Php50 and up.
Super50 features school and office supplies, party essentials,
cleaning products, kitchen utensils, toys, and much more.
BEAUTY
Our Beauty Segment aims to empower the Filipino woman with a range of beauty and cosmetics options for every need and for every budget. Through an agreement with Shiseido Philippines Corporation, Robinsons Retail operates standalone stores for Shiseido, Benefit, and Clé de Peau Beauté in premier malls across the country. Complementing this is Robinsons Department Store’s Beauty Section, which offer an expanded range of local and international beauty and cosmetic brands.
One of the most well-loved and respected beauty brands in the
world, Shiseido has been dedicated to delivering high-quality
products for over a century and a half. Shiseido’s products
have always been synonymous with quality, innovation, and
excellence.
Shiseido offers a diverse range of products that cater to the
needs of different individuals, whether it be cosmetics or
skincare, or fragrances and sun care. Shiseido continues to be
at the forefront of the beauty industry, providing value to
its customers across different regions and cultures.
One of the most well-loved and respected beauty brands in the
world, Shiseido has been dedicated to delivering high-quality
products for over a century and a half. Shiseido’s products have
always been synonymous with quality, innovation, and excellence.
Shiseido offers a diverse range of products that cater to the
needs of different individuals, whether it be cosmetics or
skincare, or fragrances and sun care. Shiseido continues to be at
the forefront of the beauty industry, providing value to its
customers across different regions and cultures.
From their catchy product names to their quirky packaging,
everything about Benefit Cosmetics is designed to make women
smile. Benefit Cosmetics has been providing innovative and fun
solutions for women’s beauty dilemmas for over four decades
now.
Today, Benefit has a range of beauty products that cater to
different skin types and concerns, including makeup, skincare,
and fragrances. Whether it’s creating the perfect brow or
achieving a flawless complexion, Benefit has a product or
service that can help you look and feel your best.
From their catchy product names to their quirky packaging,
everything about Benefit Cosmetics is designed to make women
smile. Benefit Cosmetics has been providing innovative and fun
solutions for women’s beauty dilemmas for over four decades now.
Today, Benefit has a range of beauty products that cater to
different skin types and concerns, including makeup, skincare, and
fragrances. Whether it’s creating the perfect brow or achieving a
flawless complexion, Benefit has a product or service that can
help you look and feel your best.
Considered to be Japan’s leading luxury beauty brand, Clé de
Peau Beauté of the Shiseido Group is known for its
high-quality skincare and makeup products.
Clé de Peau Beauté is known for its innovative,
high-performing products that combine advanced technology with
luxurious ingredients to provide the ultimate in beauty and
skincare including award-winning anti-aging cream La Crème,
and best-sellers The Serum and The Radiant Fluid Foundation.
Considered to be Japan’s leading luxury beauty brand, Clé de Peau
Beauté of the Shiseido Group is known for its high-quality
skincare and makeup products.
Clé de Peau Beauté is known for its innovative, high-performing
products that combine advanced technology with luxurious
ingredients to provide the ultimate in beauty and skincare
including award-winning anti-aging cream La Crème, and
best-sellers The Serum and The Radiant Fluid Foundation.
PETS
Anchored on a commitment to responsible pet ownership, our Pet Retail segment is centered on providing quality pet care, superior pet products, and dedicated pet services.
One of the leading pet retail and service chains in the
Philippines, Pet Lovers Centre offers a diverse range of pet
products like fresh and dry food options, toys, beds,
shampoos, and other accessories. Pet services are also
available including grooming and vet clinic services for all
types of pets.
Guided by its tagline “All Passion, All Pets”, Pet Lovers
Centre was first established in Singapore in 1973. Robinsons
Retail brought Pet Lovers Centre to the Philippines in 2018
through a franchise license agreement.
One of the leading pet retail and service chains in the
Philippines, Pet Lovers Centre offers a diverse range of pet
products like fresh and dry food options, toys, beds, shampoos,
and other accessories. Pet services are also available including
grooming and vet clinic services for all types of pets.
Guided by its tagline “All Passion, All Pets”, Pet Lovers Centre
was first established in Singapore in 1973. Robinsons Retail
brought Pet Lovers Centre to the Philippines in 2018 through a
franchise license agreement.
LIFESTYLE SNEAKERS
Whether seeking the latest hyped release or a timeless classic, Robinsons Retail’s lifestyle sneakers segment enables you to go on a journey of self-expression and individuality through a shared passion for sneakers and streetwear.
Sole Academy is one of the country’s trusted multi-brand
lifestyle sneaker boutique stores. Established in 2011, it has
become the premier store for lifestyle kicks frequented by
sneaker enthusiasts and fashion-forward individuals alike.
Featuring an array of exclusive collections from leading
brands worldwide, Sole Academy has cultivated a devoted
following among aficionados seeking the perfect blend of
style, comfort, and uniqueness.
Net sales of the Specialty Stores segment grew by 3.5% to Php15.2
billion, contributing 7.9% of the business. SSSG for the year came
in at 2.4% driven by Toys and Pet Retail.
Gross profit grew faster than net sales supported by vendor
support, higher distribution center fees, and changes in product
mix. The increase in operating expenses, however, fully offset the
gains in gross profit, leading to a decline in EBITDA.
Responsible Pet Ownership
Advancing its mission of responsible pet ownership and pet
welfare, Pet Lovers Centre (PLC) donated dog food and pet care
products to Leah Borbon Hope for Angels, an animal shelter
home to 205 rescued dogs, in May.
The items were collected through PLC’s Feed A FURend Donation
Drive, a campaign launched in March 2023 with the goal of
helping provide balanced meals and proper care for stray and
abandoned pets. Leah Borbon Hope for Angels is the campaign’s
first beneficiary.
PLC’s Feed A FURend Donation Drive helps raise public
awareness on the challenges faced by animal shelters, which
include limited resources. Through the campaign, beneficiary
shelters are able to focus on rescue and rehabilitation as
well as finding forever homes for animals.
Every Child’s Right to Play
Toys “R” Us Philippines, in partnership with Kidzooona,
celebrated World Play Day last May with 50 kids from nonprofit
Caritas Manila. The kids had a day of fun and games and were
able to play with Toys R Us mascot Geoffrey the Giraffe. They
were also able to take home a bag of treats from partners
Play-Doh, My Little Pony, and Chuckie.
“World Play Day is a reminder that play is not just child's
play; it's a fundamental right that every child should enjoy.
Through play, children are able to develop and enhance their
cognitive, physical, and emotional well-being. We at Toys “R”
Us Philippines will continue to advocate this cause and
recognize the profound impact play has on a child's
development,” said Group General Manager Celina Chua.
Running for the Future
Savers Appliances’ Run for the Future gathered over 1,500
participants running for a cause at the Clark Parade Grounds
in Pampanga last June.
Run for the Future 2023 was organized to help raise funds for
the renovation of Pulung Cacutud Elementary School’s library
as well as to provide educational tools to select Kapampangan
scholars through JCI Angeles City Culiat’s TOSSA (The
Outstanding Secondary Students of Angeles City).
